How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

Return/Refund & Exchange

Return policy

We follow a stringent quality check before dispatching the product to our customers, but there are circumstances when something might slip through. You can return the product to us within 7 days of delivery. You are entitled to a refund, return or exchange in the following cases:

  • If you have received a wrong/incorrect product.
  • If the products are with defects/damages.
  • If the products you received was tampered during the transit.
  • Or the product you ordered does not fit you in terms of size.

Kindly ensure the below points before making a return request:

  • The products should be brand new and in an un-used condition. Any wear and tear In the product would not be accepted.
  • Pack the product in the same way as you received it, so that it does not get damaged during the transit back to us.

Exchange policy:

We will be glad to help you process an exchange within 7 days of delivery. The item needs to be returned to us in its original packing condition. Please reach out to support@garspelle.com for more help.

Refund policy:

For refunds, you will receive the payment, in the next 10-15 days depending upon the transaction made and the actual mode of payment done while placing the order. Kindly ensure the products are new/unused. For processing a refund kindly write to us support@garspelle.com


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